Refund Policy

Please read our refund policy carefully before making a purchase

Return & Refund Policy

Effective Date: 27/08/2025

Thank you for purchasing our digital solution, System Understanding Aid. Please read this Return & Refund Policy carefully before making your purchase.

1. Digital Products – No Refunds

All sales of digital products are final. Once your purchase is confirmed and payment has been processed, you will immediately gain access to the product through a Google Drive link. Because of the nature of digital content, we cannot offer refunds, exchanges, or cancellations.

By completing your purchase, you acknowledge and agree that:

  • You are purchasing a non-tangible, irrevocable digital product.

  • You will not be eligible for a refund once access to the product has been granted.

  • Unauthorized distribution, sharing, or resale of the product is strictly prohibited and may result in legal action.

2. Access Delivery

After purchase, you will receive a secure Google Drive link granting you access to the materials. If you do not receive the link within 48 hours of purchase, please contact us immediately at [your support email].

3. Customer Responsibility

It is the customer’s responsibility to ensure that their internet connection, device, and software are compatible with accessing Google Drive. We are not responsible for issues caused by technical limitations on the customer’s side.

4. Contact Us

If you have any questions regarding this policy or need support, please contact us at:
📧 [Your Support Email]